Privacy Policy
Privacy Policy. Buy crackers online with fast delivery across India.
Effective date: 24 July 2026
This policy explains what personal information buyonlinecrackers.com collects when you browse or order, why we hold it, who we share it with, and the choices you have. Because fireworks are a regulated good, some records we keep are required by law and cannot be deleted on request. We say clearly below where that applies.
1. What We Collect
When you place an order we collect your name, delivery address, phone number, and email, the consignee details a licensed fireworks shipment legally requires. At payment we receive a confirmation reference from our payment partner; we do not see or store your full card number, UPI PIN, or bank credentials. As you browse we collect standard analytics such as pages viewed, device type, and approximate region, to understand demand and fix problems. We do not knowingly collect data from anyone under 18.
2. Why We Collect It
We use your information to:
- Fulfil and dispatch your order, and prepare the consignment paperwork transporters require.
- Send order, dispatch, and delivery updates by SMS, email, or WhatsApp.
- Answer support and warranty queries and process any refund.
- Meet record-keeping duties under the Explosives Rules 2008 and applicable tax law.
- Improve the catalogue, delivery coverage, and the site itself.
We do not sell your personal data, and we do not use it for third-party advertising.
5. Data Retention
Order and consignment records are retained for the period Indian tax and explosives regulations require, generally up to eight years. Support correspondence is kept for up to 24 months. Analytics data is held only in aggregate. When a retention period ends, records are deleted or anonymised.
6. Your Rights
Under the Digital Personal Data Protection Act 2023 you can ask us to access, correct, or delete your personal data, and withdraw consent for optional messages, subject to the legal records we are required to keep. Write to us via contact us and we will respond within a reasonable time.
7. Security
Payments run on our partners' PCI-compliant systems. Access to order data is limited to staff who need it to fulfil and support your order.
8. Changes
When this policy changes, the revised version and a new effective date appear on this page. Material changes affecting your rights will be highlighted.
Contact
Privacy questions or a data request: contact us. See also our terms & conditions and returns & refunds policy.
You're in safe hands
Real people behind every order, with you until it's delivered
The hands behind the light
Every cracker you burst was made by someone in Sivakasi
Made by hand, dried in the sun
Long before it reaches you, every cracker passes through dozens of careful hands in Sivakasi, Tamil Nadu: mixed, filled, rolled and laid out to dry under the hot sun. It's a craft families here have passed down for generations.
Real risk, taken every day
Handling live pyrotechnic material is genuinely dangerous work that demands steady hands and hard-earned skill. These makers carry that risk every working day so that, one night a year, your sky can light up.
Your order thanks them
Sivakasi makes most of the fireworks India celebrates with. Every genuine Sivakasi cracker you order keeps this livelihood alive, a quiet thank-you to the families behind the festival.
When the sky lights up this Diwali, that's Sivakasi's handiwork. Thank you, makers.
Ready to celebrate?
Order Core at Sivakasi net-rate prices
Pick your crackers, place the order online, and we'll confirm the details. Pay securely by UPI, with fast delivery across India.